Shipping & Returns
FREE SHIPPING on all orders over $99 - Free shipping is offered to US (lower 48) customers only.
We also offer a low Flat Rate Shipping on all US (lower 48) orders under $99. You can, of course, choose other expedited shipping methods if you like at checkout. When selecting Flat Rate Shipping, we will choose the best method of shipping.
Live in Utah? Come say hi and pick your order up at our store for free!
All orders received before 1PM (MST) will ship the same day (Monday-Friday). Orders received after 1PM (MST) may still ship the same day or will ship the next business day. Orders received on Saturday, Sunday or on holidays will ship the next business day. We enjoy our weekends too!
We can ship to virtually any address in the world. Any taxes or tariffs imposed by your individual country or government are not included in the price of the products or the shipping charges. Please understand that it is not possible for us to know all of the laws and import charges for every country. By purchasing from 3V Gear you understand that your country may impose taxes or tariffs on your order and it is your responsibility to pay those taxes or tariffs.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
You may return any new, unused items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We can provide a return shipping label but will remove the shipping cost from your refund.
All items eligible for return that do not fulfill the intended return requirements will receive a pro-rated refund of up to 30% from each product. Products must be returned in unused, like-new condition, with no stains, debris (pet hair, dust, etc) folded bags (bags must not be folded up when shipped back to 3V Gear), and no missing parts (straps, buckles, patches). Returned products will be inspected.
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please fill out the form below and we will respond as soon as possible.